Support Overview
Our support team is here to help with ordering issues, account questions, and technical problems. Browse the FAQ below or send us a message.
Contact Methods
Frequently Asked Questions
Response Times
- Email: within 24 hours on business days
- Phone: during business hours (see below)
- Contact form: within 1–2 business days
Technical Assistance
- Clear browser cache and reload the page
- Try a different browser or device
- Ensure you have a stable internet connection
- Contact support with your table ID and restaurant name if issues persist
Account & Billing Help
- Receipt and billing questions are handled by the restaurant partner
- For payment disputes, include transaction date, amount, and order ID
- Coupon issues: verify the code is valid and meets minimum order requirements
Need legal information? Visit our Privacy Policy or Terms & Conditions.